You may find the ICO approach to support unique in an age where we accept delay as a part of life.
You’ll never hear a “Press 1 for this, Press 2 for that” message at ICO.
You’ll never be asked to fill in a Web-based “Trouble Ticket”.
You’ll never send an email that doesn’t get answered.
You’ll never be frustrated because no-one called you back.
Instead, we answer the phone. And solve your problem on the spot.
Our support engineers are also software developers...and are degree-qualified and Microsoft certified.
Even our sales people are technically trained.
So when you call, not only do we answer, we almost always have an immediate solution to your problem.